1. Overview

At Flowery, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you browse flowers, place orders, or use our delivery services.

2. Data Privacy

We collect only the information necessary to provide our floral services, including:

• Personal and contact details
• Order and purchase history
• Delivery addresses and preferences
• Payment and billing information

3. Terms of Service

By using Flowery, you agree to our Terms of Service, which outline product availability, pricing, payments, delivery timelines, and cancellation or refund policies.

4. Customer Rights

You have the right to:

• Access and update your personal information
• Request correction or deletion of stored data
• Manage communication and notification preferences

5. Data Security

Flowery uses industry-standard security practices including encryption, secure servers, and limited access controls to protect your personal and payment information.

6. Cookies

Cookies help us improve site performance, remember your preferences, and analyze user activity to deliver a better shopping experience.

7. Third-Party Services

We may work with trusted partners for payment processing, delivery, and analytics. These providers are required to comply with applicable privacy and security standards.

8. Data Storage

Your personal data is stored securely and retained only for as long as necessary to fulfill orders, comply with legal obligations, or support operational needs.

9. Data Transfers

Data may be shared with logistics or technical service providers strictly to complete deliveries and improve website functionality, in compliance with applicable laws.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be published on this page, and continued use of Flowery indicates acceptance of the updated policy.